Capterra’s blogs aim to be useful to small business software buyers. Capterra participates in vendor affiliate, referral, and pay-per-click programs where available. This means after a content piece is written by our researchers, our affiliate manager converts existing mentions of vendors into affiliate links cathy reisenwitz bitcoin possible and adds PPC links where appropriate.
In fact, most of our writers are unaware of Capterra’s affiliate relationships. So where to go when you’re operating on a limited IT budget or need customizable options full of tools and features that can help you manage your assets? Free and open source, of course. However, only the on-premise version is free. Cloud access requires a monthly fee. Cons The big drawback is that the free version is on-premise and offers no support.
In addition, some reviewers complained about the UI being a little cluttered with all the features. Customer support was a mixed bag. Most people said it was good but a few complained. Spiceworks is a free ITAM that integrates with your help desk and network monitoring.
It’s got a devoted community and a slick interface. Automated email alerts keep you abreast of critical issues. Create custom reports, monitor your licenses, and inventory your cloud subscriptions. And unlike some free options, Spiceworks continually updates and improves its product. Email integration and UI were the big complaints. One user complained that sometimes Spiceworks doesn’t show the name of the sender from Gmail, meaning they have to locate the sender from their mailbox.
This ITAM software solution offers a streamlined user experience with a dynamic dashboard for users to search through, add, update, and delete vendor details or categories. Assets can also be assigned to others users for delegation. This option is available for both Windows and Linux. Cons The last time Asset Management Software was updated was back in 2013 and there isn’t an active support community posting tickets or patches to improve potential flaws. MariaDB for the database, HTML for the Web pages, CSS for style sheets, and XML for report generation. 2 million computers reported using this solution.
Pros GLPI includes more than just a management system, also offering a service desk ITIL, license tracking, and software auditing. Through its asset management feature, users can collect an inventory of computers, printers, and other networked devices, as well as track equipment bookings, check equipment status, and manage contracts and documents related to inventory. GLPI is also a multilingual solution, with more than 45 operating languages available. Free and open source not your thing? If you do know of any other great free and open source ITAM software options, let me know in the comments below. Check out Capterra’s list of the best IT Management software solutions. Cathy Reisenwitz helps B2B software companies with their sales and marketing at Capterra.
Her writing has appeared in The Week, Forbes, the Chicago Tribune, The Daily Beast, VICE Motherboard, Reason magazine, Talking Points Memo and other publications. She has been quoted by the New York Times Magazine and has been a columnist at Bitcoin Magazine. Comment by Chris Isherwood on June 14, 2016 at 5:03 am Fantastic list of ITAM solutions and, it’s fantastic they’re open source and free! For facilities and institutes like schools and charities who want better control over their IT assets, these would be perfect. Comment by Andrea Heltai on April 24, 2017 at 8:05 am I’d also mention Where’s What , although it also offers paid plans as well. 1 on March 22, 2018 at 7:33 am And why GLPI is on the 4th place ?